Ten questions we hear every week, answered the way we’d answer them across a kitchen table. If yours isn’t here, send it with your quote request or call our office; a real person picks up Monday through Saturday. You can also browse our full service list.
So — are you a real moving company?
Yes. Hometown Movers is a licensed and insured household-goods mover based right here in Shreveport, LA. Every job runs on trucks we own with movers on our own payroll, and our Louisiana PSC registration plus interstate DOT and MC authority stays current and on file.
Will the same crew I talked to actually show up?
Yes. Our ten movers are W-2 employees in uniform, not day labor or subcontractors. The names Shelby gives you on the phone are the names on the truck.
What do you charge by the hour?
Two movers and a truck run $135 an hour, three movers $185. There's a two-hour minimum Monday through Thursday and three hours on weekends, and we bill in quarter-hour increments after that.
Can I get one flat price instead of hourly?
Absolutely. Most whole-home moves get a written flat rate based on your inventory, and that number doesn't move on moving day unless the inventory does. You'll have it in writing before you commit.
How does the $80 deposit work?
The deposit locks your date on our truck board and comes straight off your final bill. Cancel more than 48 hours out and we return it in full.
My Barksdale orders just dropped. Can you move me this week?
Usually, yes. We hold same-week slots for PCS moves at no rush premium because we know orders don't wait. Call our office as soon as you have dates and we'll juggle the board.
What happens if a storm hits on my move day?
Spring storms are a fact of life here, so we watch the radar all week. If a tornado warning or severe cell threatens your window, Wade calls you the night before to shift the start time or the day, at no charge.
Do you really cover all the towns around Shreveport?
All ten: Bossier City, Benton, Haughton, Greenwood, Blanchard, Keithville, Stonewall, Minden, Princeton, and Mooringsport. Same rates, same crews, no travel surcharges inside our service area.
Does my long-distance load share a truck with other customers?
Never. Your household rides alone on a dedicated truck with the same crew that loaded it, and it goes straight to your new address.
My apartment wants a certificate of insurance. Is that a problem?
Not at all, we do these weekly. Tell Shelby your building's requirements and she'll send the COI and any HOA paperwork over before move day, usually within a day.
